Frequently Asked Questions

Gameplay

How does Digital Crown scoring work?

Turn the Digital Crown toward you to score for your side, away from youto score for the opponent. You should feel a haptic tap on your wrist each time a point registers — that's your confirmation.

If you turn the crown very slowly or gently and don't feel the tap, the point didn't register. Try a firmer, more deliberate motion. You can also tap the score zones directly on screen if you prefer.

What's the difference between Side-Out and Rally scoring?

• Side-Out (traditional pickleball): only the serving team can score a point.
• Rally: either team scores on every rally, regardless of who served.

Pick either in game setup on the Watch.

How do I undo a point?

Tap Undo at the bottom of the score screen on the Watch. Each tap steps back one point.

Can I use Kitchen Counter for singles?

Yes. Toggle Singles in game setup. Scoring and serving rules adjust automatically.

How do I end a workout session on the Watch?

Tap End Workout on the Watch home screen. Workouts also auto-end after 15 minutes of inactivity between games.

Permissions & Settings

Why won't my Watch track pickleball sessions as a workout?

Kitchen Counter needs Apple Health access to record workouts. If you declined the prompt, you can re-enable it:

• On your iPhone: Open Settings → Health → Data Access & Devices → Kitchen Counter and turn on the categories you want to share (Workouts, Heart Rate, Active Energy).
• Or on your Watch: Settings → Health → Apps → Kitchen Counter.

Restart the app after enabling.

How do I re-enable location tagging for courts?

On your Watch: Settings → Privacy & Security → Location Services → Kitchen Counter→ select “While Using the App.”

Syncing Between Devices

Why don't my Watch games appear on my iPhone (or vice versa)?

Kitchen Counter syncs via iCloud. Check:

1. Both devices are signed into the same iCloud account.
2. iCloud is enabled for Kitchen Counter on both devices: Settings → [Your Name] → iCloud → Apps Using iCloud → Kitchen Counter.
3. Both devices have internet.

Sync can take a minute. If it seems stuck, force-quit the app and reopen.

My partners aren't showing up in the Watch partner picker.

Partners are managed on the iPhone and sync to the Watch via iCloud. Add them under Settings → Manage Partners on your iPhone, then give it a minute to sync.

Data & History

How do I delete a game?

• iPhone:History tab → swipe left on a game → Delete
• Watch: History → swipe left on a game → Delete

Can I export my data?

Not yet — it's on the roadmap. For now, data is stored locally and synced across your devices via iCloud.

Contact

Who made Kitchen Counter?

Built by Cascino Builders in Orinda, CA. Bug reports, feedback, or feature ideas welcome — email us or tap Send Feedback in Settings.